Our Contact Details
Name: Acorn 31 Limited t/a UCIS ProfNeg
Registered Office: Swallows Ridge, Hollies Lane, Wilmslow, England, SK9 2BW
Correspondence Address: 3b Constellation House, Lockheed Court, Amy Johnson Way, Blackpool,
FY4 2RN
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Telephone Number: 0203 758 9119
E-mail: [email protected]
www.ucisprofneg.co.uk

The type of personal information we collect
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We currently collect and process the following information:

• Personal names, addresses, email addresses and telephone numbers.
• Date of Birth
• Land Registry property ownership information
• Leases, purchase contracts, purchase correspondence
• Correspondence with solicitors
• Correspondence with sales agents

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:
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• To enable us to write to you,
• To enable us to assess whether or not you have acquired a property within an unregulated collective investment scheme,
• To enable us to assess whether or not you have a Professional Negligence claim relating to a property purchase,
• To ensure that we meet all the criteria of the SRA Regulated Law Firms we work with and so that they will accept your file from us.

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We use the information that you have given us in order to make the assessments mentioned above.
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We may share this information with the solicitors appointed to handle your Professional Negligence claim.
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Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us
at [email protected]

(b) We need it to perform a public task.
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(c) We have a legitimate interest.

How we store your personal information
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Your information is securely stored.
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We keep your personal information for up to six years. We will then dispose your information by deleting all digital files we hold relating to you.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

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You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected] if you wish to make a request.
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How to complain
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If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected]

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire

SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk